Queue Management System
Qualzen System provides standard, and customisable queuing solutions to cater to diverse queuing problems faced by organisations. Choose from Enterprise, Basic or Mobile Queuing systems to manage crowds and queues at your service areas. Our powerful queue management software creates a seamless customer journey by providing different solutions ranging from Virtual and Linear queuing systems to appointment booking options and a more sophisticated method like mobile app. Our queuing solutions come with the capability to be integrated with digital signage solutions and customer feedback solutions to deliver holistic customer experiences. Wavetec has built its customer experience solutions for diverse industries, giving you the opportunity you need to adapt quickly, transform your service area and succeed.
A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing. Predicts waiting times accurately.Allows you to customise your settings integrates with different platforms. Predictive Analysis & Customer Journey Mapping. Provides performance insights via reports and dashboards. Enables you to engage waiting customers with digital signage. Create your own solution-choose from fundamental and optional featuresTake a step forward with Wavetec’s queuing app. This take-a ticket solution eliminates crowded service areas and optimises customer flow by allowing customers to join a queue before they arrive. Enable customers to choose their nearest branch, take a ticket with a simple mobile app, and join the queue when it’s their turn.